Quite simply the best hearing aid service I have ever come across, and Donald even comes to see me at home as I don't get about as much as I used to. I have already recommended Alternative Hearing to all my friends who might need a little help with their hearing.
Alternative Hearing, the hearing aid company you can trust. No hype, no exaggerated claims, just the facts. Quality units at an affordable price, money back if not satisfied plus an excellent after sales service. All provided by a friendly and informative consultant. What more could anyone want?
I have been struggling with a hearing problem for many years now, and have gone through the gamut of analogue NHS aids, and then the early NHS digital units, followed by some expensive privately dispensed digital aids which were fine, but less than wonderful. They were the best in the sector at the time five years ago. When Donald Farrell arrived in Cyprus I was sceptical that he could do much better than my UK-based consultant, but thought I would 'give him a go' especially since he has this money back deal after a month's trial as standard practice. This is sensible because you have to be willing to stick with it for a while until the optimum results are achieved. Yes, the units are still expensive by any standards, but he has been incredibly patient; totally committed to succeeding; and willing to spend all the time it takes to get the very best out of these aids. And aids are what they are. They will not give you your original hearing back. But today's technical expertise will give you as good as it gets - which in my case is way above merely acceptable. It has made me hear almost normally again in all circumstances. And for that, I feel my money has been well spent. I don't usually write testimonials but this is one I am genuinely pleased to offer unreservedly. Donald Farrell's service 'does what it says on the tin'
An absolute gentleman! Our holiday was almost ruined when my NHS hearing aid stopped working on the very day we arrived on the island, but Donald at ALTERNATIVE HEARING tested my hearing and programmed a top-of-the-range Digital aid which he then gave me the use of for the duration of our stay, free of charge! Cyprus, you are lucky to have him!
Having had a less-than-satisfactory experience with another hearing company on the island I was a little wary of going to ALTERNATIVE HEARING. I needn't have been. Professional, friendly and understanding, I can thoroughly recommend them
I have suffered from a fluctuating hearing loss for almost thirty years, and have consulted numerous clinicians and hearing aid specialists. For over two years now, Donald at ALTERNATIVE HEARING has been very supportive and is willing to take a new audiogram and reset my hearing aids on a regular basis. He never charges and never seems “put out” by this almost constant attention! He is a true professional – caring and always willing explain and help with problems. I have no hesitation in recommending him to others
If you're reading this still wondering whether or not to contact Alternative Hearing please don't hesitate, you won't find a better service in Paphos. In the two years I've been dealing with them they have never let me down, they always take the time to explain what I need to know about my hearing loss and what is needed to deal with it. Their customer service, both before and after sale is impeccable, and they are also the nicest people you could wish to meet